Returns, Refunds and Exchanges

Return Procedure

There are two options available on how you may return your item(s).

A pre-paid United States postal service return label is included with each original shipment. If discarded or misplaced, please email with your order number to request a new printable return label. The pre-paid return label fee is $7.95 and is deducted form your refund total, upon receipt at our warehouse. 



Ship item(s) back at your own expense - We recommend that you insure your shipment and/or select a shipping method with a tracking number since you are responsible for the items until they arrive at our BloqUV warehouse. 

All returns should be sent to:

ATTN: Shipping Dept.
1803 NE 146th Street
North Miami, FL 33181 

Please be sure to send us your item(s) back in full accordance with our Return Policy:

  • Items must be returned within 30 days of the purchase date. 
  • Items must be unworn, unwashed, and have original tags attached. 
  • Items must be purchased via 
  • Items marked final sale are non-returnable/ non-refundable.
  • All returns must include an order packing slip OR order number marked on the package, to avoid issues in processing your return.
  • When sending back items from multiple orders, you must include the order packing slip OR mark each order number on the package for each applicable order.

Exchange Procedure

Unfortunately, we are currently unable to process exchanges. You can return your item(s) to us and place a new order to receive the item(s) of your choice. To process a return, please follow the steps stated above in “RETURN PROCEDURE”.

What if my item is unavailable?

Although we make every effort to keep sufficient stock of all items listed on our website, occasionally we will run out of a specific style, color or size combination.  If one (or more) of the items on your order are out of stock, we will fulfill what we have, and issue a refund for the balance, back to your original form of payment.  

Damaged/Defective/Incorrect Items

Should you receive a damaged, defective, or incorrect item, please click here to contact our Customer Service team via email and your order will be attended to as soon as possible.

When will my credit card be refunded?

Once your package has been received, your refund will be processed within 3-5 business days. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.


Price Adjustment Policy

  • If your Regular priced item goes on sale within 7 days after your purchase, we will be happy to make a one-time price adjustment for that item.
  • Items which are designated as Final Sale are not eligible for price adjustments.

If you have any questions, please reach out to us at

Last updated January 14, 2023.